Terms and Conditions
Terms and conditions for offers:
A special discount of 20% with a purchase voucher according to the following conditions
- A purchase voucher worth 100 riyals for bills from 1000 to 4999 riyals
- A purchase voucher worth 250 riyals for bills from 5,000 to 9,999 riyals
- A purchase voucher worth 500 riyals for bills of 10,000 riyals and more
Applies only to the online store from 3/1/2024 to 3/15/2024.
It is used once and the value of the voucher cannot be exchanged or refunded
It is not possible to keep its entire value or what remains of it as a balance
It is not possible to use more than one purchase voucher, and it cannot be used during the period of sales or offers
Installation fees not included
Return and exchange policy
Returns or exchanges are permitted within 24 hours from the date and time of receipt, according to the following conditions:
*The customer has the right to exchange and refund the invoice amount if he does not receive the products and if the products are not sold from the showroom as the last piece, within 3 days from the date of issuing the invoice.
*The products must be in the original packaging and in the same original condition.
*The products must not have been damaged as a result of misuse or show signs of wear, even if they are still covered by warranty.
*Bedding and mattresses that have been taken out of their packaging may not be returned or exchanged.
* Products that have already been installed may not be returned or exchanged, unless there are manufacturing defects.
*Textiles on beds and other accessories shown in the pictures are not included in the product price.
*The full amount of the invoice must be paid within a maximum period of 7 days. If this period is exceeded, the invoice will be automatically cancelled.
*The company reserves the right to verify defects and will repair or replace products that have a manufacturing defect at the discretion of the maintenance department.
*The customer has the right to receive the purchased items within a maximum period of one month from the date of purchase.
*The company offers a free storage service for one month. If the storage exceeds the given period of 30 days from the date of purchase, the customer is responsible for paying a fee of 5% of the invoice value for each month of storage.
*The company is not responsible for any damage or deficiencies in the products if the customer receives them without installation, and the company is not responsible for subsequent installation.
*The company is not responsible for any damage or deficiencies in the products if they were shipped and installed by a party outside the company.
*If the return process is completed according to the announced conditions, the company will transfer the required amount to a bank account within 10 working days.